Returns

RETURN POLICY

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full
refund, store credit, or an exchange. Please see below for more information on our return policy.

For order modifications, let us know the same day of your order for any changes.

We offer a 100% money-back guarantee on all products that are defective or damaged during shipping or if we ship you the wrong size.

 

RETURNS
Our Returns Policy timeframe is 30 days from when an order arrives at your address.

RETURN PROCESS
To return an item, please email customer service at support@cushieslides.com to obtain a Return Merchandise Authorization (RMA) number. 

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

 

REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least five (5) days from the receipt of your item to process your
return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has
been processed.

EXCEPTIONS
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange

Please Note

• Our products are intended for personal use and involve direct contact with parts of the body.
• Returned items must be in new and unused condition.

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QUESTIONS
If you have any questions concerning our return policy, please contact us at:
support@cushieslides.com